🔐Privacy Policy – ElectroOnline.in
At ElectroOnline, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit or make a purchase on our website.
1. Information We Collect
When you use our website or make a purchase, we collect the following types of personal information:
- Personal Identifiable Information (PII): This includes your name, email address, mobile number, billing address, and shipping address.
- Payment Information: We do not store your full card details. All payments are processed securely through trusted payment gateways such as Razorpay, Paytm, or similar platforms.
- Device and Usage Information: We collect data such as your IP address, browser type, and pages visited, through cookies and analytics tools to improve our website performance and user experience.
2. How We Use Your Information
We use the collected data for the following purposes:
- Order Fulfillment: To process and ship your orders, send you order confirmations, and handle payments.
- Customer Support: To contact you regarding order status, delivery updates, or support inquiries.
- Marketing and Promotions: With your permission, we may send promotional emails or messages about new arrivals, offers, or discounts. You can unsubscribe anytime.
- Website Improvement: To analyze site performance, improve navigation, and personalize your shopping experience.
3. How We Protect Your Data
We take data security seriously and implement multiple safeguards:
- SSL Encryption: All data transmitted between your browser and our website is protected by SSL encryption.
- Secure Payment Gateways: We use reputed third-party payment services that are PCI-DSS compliant.
- Limited Access: Only authorized staff can access customer data, and we ensure strict confidentiality protocols.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your details with:
- Logistics Partners: For delivery of your orders.
- Payment Processors: To complete and verify your transactions.
- Service Providers: For website maintenance and analytics (e.g., Google Analytics).
5. Use of Cookies
Cookies are small data files used to enhance your browsing experience. We use cookies to:
- Keep you logged in
- Remember your cart and preferences
- Analyze website traffic and performance
You can manage or disable cookies from your browser settings.
6. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data (except for legal or transactional requirements)
7. Contact Us
For any questions about your privacy or personal data:
📱 WhatsApp: 9321233882
📧 Email: support@electroonline.in